Cancellation / Refund Policy

What can be returned?

You can return unopened and undamaged products within 7 days of delivery. Here are the conditions for a successful return:

• Our products must be in the original condition they were received.
• Our products must not be damaged while in your possession.
• Our products must not be tampered with in any way.

Damaged Items:

If you receive damaged products, please inform our Customer Service Team within 7 days of delivery. Contact information is provided below.

How to initiate a return:

• Contact us: Within 7 days of delivery, email us at info@aspiregroup.in with your order details, including your order number.
• Reason for return (optional): Briefly explain why you’re requesting a refund. This feedback helps us improve our products and services.

Processing the Refund:

• Our customer support team will review your request.
• Once approved, you will receive an email and SMS notification with refund details.
• We require a copy of your purchase receipt for return processing.
• Refund timeframe: Once approved, it may take up to 15 business days for the refund to reach your account.

Important Notes:

• Refunds can only be issued to the name on the original Aspirejo HR Solutions LLP order and the corresponding bank account.
• To receive a refund, please provide a photo of a cancelled cheque or bank passbook along with a copy of a valid ID (Aadhaar Card or PAN Card).
• Downloaded documents are not applicable for any return and refunds.

Changes to the Policy:

Aspirejo HR Solutions LLP reserves the right to update this policy at any time. We recommend reviewing this page periodically for the latest information.